Shipping policy

 

We're so grateful for your support of Philly Love — it truly means everything to us.

Shipping Locations

We currently ship within the United States only.

Processing Time

All orders received by 3pm weekdays will be shipped same day.

Shipping Rates

We offer free shipping on all orders over $125. All others will be $8.95 flat rate.

Shipping Carriers

We ship using trusted carriers such as USPS, UPS, and FedEx. Carrier is selected based on the best option for your order.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can follow it every step of the way.

Lost or Delayed Packages

Once your order leaves our hands, it is in the care of the shipping carrier. While delays can occasionally happen, we recommend contacting the carrier directly for the most up-to-date information. Of course, we're always happy to help if needed.

Incorrect Shipping Information

Please double-check your shipping address at checkout. We are unable to guarantee delivery for orders shipped to incorrect or incomplete addresses provided at checkout.

Damaged Items

If your order arrives damaged, please contact us within 5 days of delivery with photos of the item and packaging so we can make it right.

Contact Us

Questions? We've got you. Reach out anytime at orders@shopphillylove.com.

Thanks again for shopping Philly Love 💚